Ordering

Placing an order at PastTimeSigns.com is very easy as we accept several payment options.

We accept Visa and Master Card via our secure website, or we can accept payment via your PayPal account.

California residents will be charged a 7.75% Sales Tax on all retail orders.

Upon submitting your order we will send you and email verifying the details, please take a second to double check everything is correct. If you need to make any changes please send an email to orders@pasttimesigns.com or give us a call at (619) 562-5264.

Shipping

When selecting a shipping option please keep in mind that orders can take between 7 - 10 business days (personalized and custom pieces may take longer) before they are shipped from our facility in El Cajon, California.

We ship with USPS for international orders, and UPS for all others. Once your order has shipped we will send you an email with your shipment details and package tracking information. Please note that tracking information may not be available for international orders.

For larger orders (200 pieces or more) shipping via a freight service may be available, please contact us at (619) 562-5264 prior to ordering to discuss options.

Pickup may be available for local customers as well. Please contact us prior to ordering to discuss.

Returns

We stand behind our products 100% and guarantee them to be free of any material or workmanship defects or blemishes. If you feel the item(s) you received is defective or blemished, or if it is not the item(s) you ordered we will be happy to replace them for you. Please call us at (619) 562-5264.

Should a package be delivered to you with damage please contact us so that we can begin a shipping claim and send you a replacement.

Please keep in mind that the because of the unique manufacturing process sign sizes may vary by up to 5%, and product colors may be slightly different then the ones being seen on your computer screen.